Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Custom Orders
Do you have a minimum quantity for custom orders?
There is no minimum for custom items. However, some decoration methods do require a minimum. Don't worry, if you do not meet that minimum, we have other decoration methods!
Shipping
How much does shipping cost?
Shipping is calculated at check out. It is the exact shipping cost based on the weight of your order total and the distance.
What shipping carriers do you use?
We use USPS and UPS. We have several different shipping times offered for each carrier.
Where do you deliver?
We offer local delivery to the Arlington, TN. community. However, there is a flat delivery fee for this service. Items will be delivered on your front porch or mailbox.
Tracking & Delivery
When will my order be shipped?
Order can take up to 14 days to process. Therefore, shipping will be guaranteed within those 14 days. We try to ship as soon as possible. However, please keep in mind that apparel is made to order and requires time to get material (if not already on hand) and made for you!
Can I change my delivery address?
Delivery methods made be changed at the discretion of Simply Pressed Creations. If the item has not left our facility and you would like to change the address of an order, please contact us as soon as possible.
How can I track my order?
There are several ways to check the tracking of your order.
1. Tracking numbers will be provided via an email sent to the email you provide at check out.
2. You can also log in to your account here and check the tracking.
3. Download the shop app and turn your notifications on!
How do I know if I have received my complete order?
Order receipts and packing slips will be in your package. If you believe something is not right, please contact us as soon as you can!